Process & terms
Please read this section carefully before placing your order. Here you will find all the essential information about ordering and payment.
From idea to finished design
From the first message to the final delivery, we keep the process clear, calm, and easy to follow.
We want every project to feel smooth and transparent, so you always know what happens next.
ADS
1. Sending Your Materials
Please email us all the necessary materials for your project at designbygamma@gmail.com. This includes your text, photos, and any other important information we may need to begin.
Please note that the final result depends greatly on the quality of the images you provide. We always do our best to get the most out of every file, but if possible, we recommend sending high-resolution photos taken by a professional. If your images are low quality and require extra editing, additional charges of up to 5 EUR per image may apply.
2. Reviewing the Details
Once we receive your materials, we carefully review everything and go through your preferences together. This may include photo selection, design expectations, layout ideas, or any specific requests you may have.
We move forward only when we have a clear and shared understanding of the project.
3. Payment
We accept payment via Revolut, IBAN bank transfer, and PayPal. For first-time clients, we work on a prepayment basis to make the process secure and transparent for both sides.
The creation time depends on the current number of orders, but we usually deliver the finished material within 3–5 business days. To reserve your agreed delivery date, both payment and all required materials should be sent at least one week in advance. If payment or materials arrive late and no alternative arrangement has been discussed, the reserved delivery date may need to be canceled. If the project is still needed, we’ll be happy to agree on a new timeline based on availability.
Any taxes, bank fees, or transfer charges related to the payment are the client’s responsibility.
4. Design Phase
Once payment has been received, your project is added to our design schedule and completed within the agreed timeframe.
5. Review and Revisions
At the agreed deadline, we will send you the announcement for review. Most of our projects are approved with little to no changes, usually only small text edits or additions.
We do not limit revisions. To keep the process efficient, please send all your comments as clearly as possible during the first revision round.
6. Final Delivery
Once the final version has been approved, we will send you the finished materials and the order will be considered complete.
If you would like to add or change anything after that point, we are still happy to help. Updates to any information in the graphic, including older details, cost 15 EUR.
7. Major Layout Changes
During preparation, we always clarify whether any text placement or exclusions are especially important to you. If no specific instructions are given, we create the layout according to the image and text combination that gives the best visual balance and readability.
If, during the review stage, you decide to completely change the flyer’s theme, overall concept, or visual direction, this will be treated as a major revision. In such cases, the design has to be started from the beginning, and an additional fee starting from 20 EUR will apply.
8. Later Updates
We keep project files safely stored for 2 years, so if you need an update even long after the project has been completed, we can still help. These requests are treated as a separate service, with prices starting from 15 EUR, depending on the scope and complexity.
LOGOS
1. Sending Your Materials
Please email all the necessary materials for your project to designbygamma@gmail.com.
Images are especially important for logo design, particularly if you would like your own dog to appear in the final artwork. In that case, please feel free to send as many clear reference photos as possible, as they help us capture the details and character of your dog more accurately.
2. Reviewing the Details
Once we receive your materials, we carefully review everything and go through your preferences together. This may include photo selection, design expectations, layout ideas, or any specific requests you may have.
We move forward only when we have a clear and shared understanding of the project.
3. Payment
We accept payment via Revolut, IBAN bank transfer, and PayPal. For first-time clients, we work on a prepayment basis to make the process secure and transparent for both sides.
The creation time depends on the current number of orders, but we usually deliver the finished material within 7–14 business days.
Any taxes, bank fees, or transfer charges related to the payment are the client’s responsibility.
4. Design Phase
Once payment has been received, your project is added to our design schedule and completed within the agreed timeframe.
5. Review and Revisions
At the agreed deadline, we will send you the announcement for review. Most of our projects are approved with little to no changes, usually only small text edits or additions.
We do not limit revisions. To keep the process efficient, please send all your comments as clearly as possible during the first revision round.
6. Final Delivery
Once the final version has been approved, we will send you the finished logo files and the order will be considered complete.
Your final package will include SVG, JPG, and PNG files, so you can use your logo easily across digital and print materials. The SVG file is the vector version and is best kept safe for future edits, while the JPG and PNG files are ideal for everyday use, presentations, and online platforms.
7. Major Layout Changes
During preparation, we always clarify whether any text placement or exclusions are especially important to you. If no specific instructions are given, we create the layout according to the image and text combination that gives the best visual balance and readability.
If we start working in one direction and later you would like to see a completely different dog, pose, or overall concept, this will be considered a major revision. In such cases, the design would need to be restarted, and an additional fee may apply.
8. Later Updates
Your SVG files are especially useful for future updates, as they make it easy to adjust the logo or create a different version later on. If you ever need your logo in a different color, feel free to reach out anytime — we’ll be happy to help. Any further modifications or changes can also be arranged, with the price discussed individually based on the scope of the request.
